Critical Thinking: Intake specialists have to be able to understand what a person needs when coming to them
in crisis or in a less than optimum state of health. Being able to find solutions for a myriad of issues will be necessary.
Problem Solving: Intake specialists have to find solutions for the problems their clients bring to them. Intake specialists need
to be able to make decisions on treatment
Attention to Detail: Intake specialists review all of a patient's medical
history with a close eye so as not to miss any details that will deter recovery or care.
Compassion: Intake specialists see people during moments of trauma or crisis, where they
and their family are vulnerable or in pain. Being compassionate is an asset in this field.
Patience: Being patient with people who may have trouble communicating or understanding what is happening is important.
Communication Skills: Intake specialists need to be good listeners and good speakers.
They communicate with patients and their families and often are the go-between them and doctors or other medical staff.
Organization: Intake specialists often see multiple patients every day, with a myriad of needs. Keeping their records organized is crucial.