| Job Title: |
|
Customer Support Representative |
| Category: |
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Client Services |
| Total Positions: |
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1 |
| Job Location: |
|
Rawalpindi |
| Gender: |
|
No Preference |
| Age: |
|
22 to years |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
1 Year |
| Salary Range: |
|
PKR 50,000 to 70,000 per Month |
| Apply By: |
|
Apr 24, 2023 |
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|
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| Job Description: |
Job Responsibilities:
- Manage/handle the outgoing/incoming calls professionally
- Identify and assesses customers' need to achieve satisfaction
- Giving follow up calls to the customers at a specified date and time
- Keep records of customer interactions
- Follow communication procedures, guidelines, and policies
- Managing a large number of outbound calls
- Following call center scripts when handling different topics
- Identify interpreters needs, clarify information, research every issue, and provide solutions
Qualification / Skills:
- Must be graduate BBA/MBA (preferred)
- Outstanding English written & oral communication skills
- Must be able to work in a fast-paced environment
- Understanding of organizational skills
- Time-management skills
- Ability to work quickly and accurately
- Ability to streamline functions and passion to learn and grow
- Must be able to work in a team
Work mode:
Work from Office.
Shift Time
UK Timings preferably 1pm-10pm / 2pm-11pm.
Location:
Bahria Town Phase 7 Rawalpindi
Salary:
Market competitive |
| Company Information |
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Company Name: Empire Group
Company Description:
pInformation Technology/p
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