•        Keep abreast of new technologies and trends within the industry

  •        Escalate issues, keep informed, advise and receive objectives

  •        Define scope for projects and maintenance activities

  •        Keep track of opportunities and keep strong follow-up

  •        Understanding customer requirements directly from customer or the field sales staff

  •         Identify and document appropriate Bill of Quantity (BoQ) details.

  •         Use data base prices if updated else seek updated component prices and save with reference.

  •        Maintain vendor, supplier contact information and also ensure availability of updated prices

  •        Enhance efficiency and quality of service to end users. Ensure customer satisfaction resolve and provide solutions to issues and report if management support required to meet customer expectations  

•        Consistent status reporting to customer and management  

•        Inspire, guide, support and motivate team, provide direction and manage performance  

•        Encourage team to work collaboratively to contribute to achieving the team’s business outcomes  

•        Time Management - Managing one's own time and the time of others. Dependability - Job requires being reliable, responsible, and dependable, and fulfilling commitments

  •        Initiative - Job requires a willingness to take on responsibilities and challenges