| Job Title: |
|
Front Desk Officer |
| Category: |
|
Client Services |
| Total Positions: |
|
1 |
| Job Location: |
|
Lahore |
| Gender: |
|
Male |
| Age: |
|
22 to years |
| Minimum Education: |
|
Bachelors |
| Degree Title: |
|
B.A/B.COM/BSC |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
4 Years |
| Salary Range: |
|
PKR 18,000 to 20,000 per Month |
| Apply By: |
|
Jun 17, 2019 |
| |
|
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| |
|
|
|
|
| Job Description: |
- Greet and welcome guests when visit office.
- Direct visitors to the appropriate person and office.
- Handle all incoming calls (customer, clients and venders).
- Answer questions and address complaints.
- Answer all incoming calls and redirect them or keep messages.
- Punch accurate order in software.
- Document all call information according to standard operating procedures.
- Handle customer complaints respectfully and professionally.
- Ensure front desk area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that customer feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Follow all communication procedures, policies, and guidelines during every customer interaction.
- Utilizing software, databases, scripts, and tools appropriately.
- Receive, sort, distribute and send daily mail/curious.
- Keep updated calls and visitors records and files.
|
| Required Skills: |
| Excellent Communication,clear accent,compliant handling expert,Customer services |
| Company Information |
|
|
Company Name: Mozzarella 27
Company Description:
pPizza Parlour/p
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