| Job Title: |
|
Phone Banking Officer |
| Category: |
|
Client Services |
| Total Positions: |
|
1 |
| Job Location: |
|
Karachi |
| Gender: |
|
No Preference |
| Age: |
|
23 to years |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
Fresh |
| Salary Range: |
|
PKR 30,000 to 40,000 per Month |
| Apply By: |
|
Jul 24, 2024 |
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| Job Description: |
- Handling and resolving customer queries and complaints over the phone
- Providing customers with information on various banking products and services
- Cross-selling different banking products to customers over the phone
- Identifying and converting the opportunities for cross-selling
- Adhering to information security norms and quality process norms
- Complying with banking rules and regulations
- Resolving conflicts and managing customer expectations
- Taking ownership of each customer\'s call while prioritising their needs
- Approaching customer\'s queries logically to provide the best possible solution
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| Company Information |
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Company Name: Prime Human Resource Services (Pvt) Ltd
Company Description:
We are driven by the belief that organizations deserve powerful yet flexible solutions to manage non-core but mission critical processes such as Payroll, Human Resources, Time and Attendance.
With over 5 years experience in business solutions, our team has tailored a payroll service to the unique needs of small, mid-sized and large businesses.
We are confident we can achieve our vision. Thanks to our singular focus on using cutting edge technology to always deliver cost effective solutions accurately & on time, allowing companies to focus on their bottom line. We do this by building value-added relationships with our clients.
This means that when you partner with Prime HR, you can be confident that your payroll is accurate, on time and serviced in a way that will exceed your expectations.
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